I pride myself in creating good software and providing great service. So when I am the recipient of good software, and great service, I am especially happy!
I am currently on a short trip to South Africa to visit my family. On a whim, I decided to check how my web pages are loading from here. Clicking through my site, I eventually landed on my product payment page, which is hosted and managed by FastSpring.
I was thrilled to discover that they are mapping the IP address to country, and displaying the appropriate currency unit, and conversion.
I know this is not rocket science. It is, however, a nice touch given that more than half my sales to date are from outside of the US. It is comforting to know that my non-US customers do not have to calculate what my US-centric price means to them.
I had not considered this aspect to my sales presentation before, and am now wondering how that is. My pricing model and considerations have been very US-thinking. Should I adjust prices for other currencies? Does it matter?
Just another example of why I am a FastSpring fan. I am being provided with good value, and made to re-think what I am doing…
